Privacy Policy
Effective Date: 19/02/2025
Last Updated: 19/02/2025
1. Introduction
At The Creative Builders, we are committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website (www.thecreativebuilders.co.uk) or engage with our services.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.
2. Information We Collect
We may collect and process the following types of personal data:
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Personal Information: Name, email address, phone number, and other contact details provided via contact forms or inquiries.
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Technical Data: IP address, browser type, device information, and website usage analytics.
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Communication Data: Correspondence exchanged via email, forms, or other customer support channels.
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Marketing Preferences: Information regarding your subscription to newsletters or promotional materials.
We do not collect or store sensitive financial data such as credit card details on our website.
3. How We Collect Your Data
We collect data in the following ways:
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Directly: When you fill out a contact form, request a quote, or communicate with us.
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Automatically: When you browse our website, certain data is collected via cookies and analytics tools
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Third Parties: We may receive information from service providers such as analytics platforms.
4. How We Use Your Information
We process personal data for the following purposes:
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To respond to inquiries and provide customer support.
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To improve our website functionality and user experience.
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To send important updates, newsletters, and marketing materials (only with your consent).
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To comply with legal obligations and prevent fraud or misuse of our services.
We will only process your personal data where we have a lawful basis to do so, such as your consent, contractual necessity, or legitimate interest.
5. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
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Service providers assisting in website hosting, analytics, and communications.
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Legal authorities, if required by law or to protect our rights and security.
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Business partners, only when necessary to fulfil our services.
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All third-party providers are required to maintain the confidentiality and security of your data.
6. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us understand user behaviour and improve our website performance.
You can manage your cookie preferences through your browser settings. Disabling cookies may impact certain website functionalities.
7. Data Security
We implement appropriate technical and organisational measures to safeguard your personal data. However, no online platform can guarantee absolute security. If you suspect any misuse of your data, please contact us immediately.
8. Your Data Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
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Access the personal data we hold about you.
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Request correction or deletion of your data.
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Withdraw consent for marketing communications at any time.
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Restrict or object to certain data processing activities.
To exercise these rights, please contact us at info@thecreativebuilders.co.uk.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us: